Customer Reviews of Pruitt Heating & Air, Inc. in Buford, Gainesville, Braselton, Johns Creek, Sugar Hill, and Cumming GA
“Thank you Pruitt A/C for getting my husband and I cool yesterday! The quick response was very much appreciated. Marion did a great job and was professional. We used you guys about 5 years ago and knew we would use you again. Also thanks to Abby, Beverly and Dennis!” – Margaret Holden
“Amazing Customer Service!! Dennis was SOOO patient with me as I tried to understand the differences in each system and the best choice for my home. And trust me, I talked to MANY different companies and did my homework and Pruitt’s were the best… honest, qualified, price, reputation and carried the best name brands. The installers were just as wonderful! Great experience and I have heat again!! Thanks again for everything!” – patty weber
“We use Pruitt Heating and Air for maintaining our current system. Our tech has always arrived on time, is professional, and recommends needed repairs/service to make our system run as efficiently as it can. In today’s cookie cutter/franchised business You don’t find family owned, relationship building companies like this anymore. We love the office staff too!” – Micah Fauscett
“Wow great people great company! Getting the job done right and in a timely manner is what someone looks for in a company, and they definitely provide this. Especillay when concern something as important as a/c! Excellent experience and service. Definitely a recommend!” – Matt Banner
“My experience with Pruitt heating and air has been phenomenal. They are some of the friendliest technicians I’ve met. They are very professional. They fixed my heat in a timely manner!” – david kelley
“This is a great company! I have been using this company for a couple years now, and they have done a outstanding job fixing our air and heat when needed. The tech’s who have came out to our house have been very nice and professional. They always show up in the window of time given. Would highly recommend them.” – abigail whitehurst
“Pruitt Heating and Air installed our HVAC and installed zoned areas so that we do not heat/ cool areas in our house that are not in use at certain times of the day. They are totally up on technology and have made improvements to our home to that makes life much easier.
Technicians are friendly and professional. I highly recommend Pruitt Heating and Air.” – Lisa Thompson
“Pruitt Heating and Air is a great company! They are very customer oriented. They are fast and sufficient with their work. I will use them again!” – Esmeralda Torres
“Pruitt heating and and air is a great company! They always get the job done, fast and efficiently! And the results are always great! I highly recommend!” – Rebekah Monroe
“They have been doing the HVAC where I work for years now. They are a great company to deal with – very friendly! We enjoy using Pruitt Heating and Air!” – Rebecca Scott
“The Pruitt team was excellent in their product knowledge and customer service. The workers were all professional and courteous. The company owner, Dennis, came out and thoroughly explained all the technical information. We’ve had the Trane split system now for about 6 months and no problems.
Thanks to Pruitt HVAC and their office support staff.” – James H. Porter
“4 months ago
Great and friendly company. The people that work here are so caring and are so efficient, definitely bringing all of my business here!!” – reed morgan
“Excellent service. Called them on a weekend and they came out quickly to make repairs to our unit.” – Cary Grimmett
“I bought a unit from Pruitt heat and air and it has works flawlessly. The customer service is outstanding!” – Jacob Littlefield
“It was great! They seem to get the job done! Highly recommend!” – Aaron Monroe
“Pruitt Heating & Air was referred to me by the local Home Depot store. I must say, I am extremely pleased. It is not often you find contractors with a customer services focus mind-set. The Pruitt Heating & Air team really gets it. They not only demonstrated excellence in the replacement of both my upstairs and downstairs units their follow up and follow through was an exceptional added delight. Selecting this company from the 3 choices we had was the RIGHT choice.” – Phyromn Gilmer
“They finished in a timely manner, and were very thorough with cleanup.” – hannah grinstead
“Great company with wonderful service. So very friendly and technicians are very prompt!” – Sarah Littlefield
“Can’t say enough good things. The entire team was prompt, clean, very professional and very detailed oriented. Their install was head over heels better than any I’ve had done before with very fair pricing. Pruitt has replaced 2 systems for me and recently installed a 3rd elsewhere. Not only are they now my first call, they are my only call.” – Ryan Cassidy
“Pruitt Heating and Air, Inc. has been our HVAC company for a few years and they again this morning showed what a truly honest and dependable company they are. Thank you for your excellent service!” – karen williamson
“I have been with Pruitt for 8 years. This is the 2nd installation for my 2 unit house. Rex did an outstanding job and I appreciate Pruitt’s honest and expert service delivery. I recommend” – Mike Turner
“Great service! Very responsive.” – Melissa Grimmett
“We had Pruitt come out to take a look at our heat pump after it had started making loud noises and blowing hot air. The service tech quickly found the reason for our issues and gave us the options to get it fixed. Just a couple days later they installed a completely new system for us. My husband is in the service business and he was very impressed with the quality of the materials and system they put in! Not to mention, the price was very reasonable for all that was done. Very thankful we chose to us this company to work in our home. We will definitely recommend them to others!” – Jessica Wiedeman Graham
“Our first experience was just a system ‘tune-up’ because we had no heat. After several hours, the technician found numerous problems and corrected them all.
The second call was when the unit failed to switch to cooling. It came down to a reversing valve that failed. After talking to several companies, the bottom line was lots of money to fix a 22 year old system or get a new, upgraded system. We opted for a new system and Pruitt was the only one that could find a system to fit our houseboat (very limited space). The install went great and we highly recommend them for service and installs.” – Donald Ward
“Pruitt Heating & Air is by FAR THE BEST HVAC company to deal with. They are extremely professional and know their trade. I purchased 3 Trane units from them and have had my annual maintenance visits. Fantastic service and I highly recommend them to anyone!” – Mike Langley
“I had Pruitt Heat/AC come out and replace my A/C unit, they were extremely nice and professional about everything!! I will definitely use them again, it was a great price for all they done!!!” – Sandra Sutton
“They are the best in the U.S. They helped my family get our air back up and running and they did not force me to take a loan out. I can not thank them enough. We will not call any one else.
with love and thanks from
The Haley’s” – ROCKOUT out
“Very professional and elaborate in the process. They stand behind what they sell!” – Moosa S
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